" />
close icon

what are you looking for?

close icon

badges you can earn

earn editorial badges by uploading a number of stories.
  • 1
  • 10
    senior writer
  • 20
    sub - editor
  • 50
close icon

Sign Up

use your university email address to create your account.

Username already exists, please use another email address.

Please ensure all fields aren't empty

  • Please Select
  • Abertay University
  • Aberystwyth University
  • Anglia Ruskin University
  • Anglo-European College of Chiropractic
  • Arden University
  • Arts University Bournemouth
  • Ashridge Executive Education
  • Aston University
  • Bangor University
  • Bath Spa University
  • Birkbeck University of London
  • Birmingham City University
  • Bishop Grosseteste University
  • Bournemouth University
  • BPP University
  • British School of Osteopathy
  • Brunel University
  • Bucks New University
  • Canterbury Christ Church University
  • Cardiff Metropolitan University
  • Cardiff University
  • City, University of London
  • Courtauld Institute of Art
  • Coventry University
  • Cranfield University
  • De Montfort University
  • Durham University
  • Edge Hill University
  • Edinburgh Napier University
  • European School of Economics
  • Falmouth University
  • Glasgow Caledonian University
  • Glasgow School of Art
  • Goldsmiths, University of London
  • Guildhall School of Music and Drama
  • Harper Adams University
  • Heriot-Watt University
  • Heythrop College, University of London
  • Imperial College London
  • Keele University
  • King's College London
  • Kingston University
  • Lancaster University
  • Leeds Beckett University
  • Leeds College of Art
  • Leeds Trinity University
  • Liverpool Hope University
  • Liverpool John Moores University
  • London Business School
  • London Metropolitan University
  • London School of Economics and Political Science
  • London School of Hygiene & Tropical Medicine
  • London South Bank University
  • Loughborough University
  • Manchester Metropolitan University
  • Middlesex University
  • Newcastle University
  • Newman University, Birmingham
  • Northumbria University
  • Norwich University of the Arts
  • Nottingham Trent University
  • Oxford Brookes University
  • Plymouth College of Art
  • Plymouth Marjon University
  • Plymouth University
  • Queen Margaret University
  • Queen Mary University of London
  • Queen's University Belfast
  • Regent's University London
  • Robert Gordon University
  • Rose Bruford College
  • Royal Academy of Music
  • Royal Agricultural University
  • Royal Central School of Speech and Drama
  • Royal College of Art
  • Royal College of Music
  • Royal Conservatoire of Scotland
  • Royal Holloway, University of London
  • Royal Northern College of Music
  • Royal Veterinary College
  • School of Advanced Study
  • Scotland's Rural College
  • Sheffield Hallam University
  • SOAS, University of London
  • Southampton Solent University
  • St George's, University of London
  • St Mary's University, Twickenham
  • Staffordshire University
  • Swansea University
  • Teesside University
  • The American International University in London
  • The London Institute of Banking & Finance
  • The Open University
  • The University of Law
  • Trinity Laban Conservatoire of Music and Dance
  • Ulster University
  • University College Birmingham
  • University College London
  • University College of Estate Management
  • University for the Creative Arts
  • University of Aberdeen
  • University of Bath
  • University of Bedfordshire
  • University of Birmingham
  • University of Bolton
  • University of Bradford
  • University of Brighton
  • University of Bristol
  • University of Buckingham
  • University of Cambridge
  • University of Central Lancashire
  • University of Chester
  • University of Chichester
  • University of Cumbria
  • University of Derby
  • University of Dundee
  • University of East Anglia
  • University of East London
  • University of Edinburgh
  • University of Essex
  • University of Exeter
  • University of Glasgow
  • University of Gloucestershire
  • University of Greenwich
  • University of Hertfordshire
  • University of Huddersfield
  • University of Hull
  • University of Kent
  • University of Leeds
  • University of Leicester
  • University of Lincoln
  • University of Liverpool
  • University of London
  • University of Manchester
  • University of Northampton
  • University of Nottingham
  • University of Oxford
  • University of Portsmouth
  • University of Reading
  • University of Roehampton
  • University of Salford
  • University of Sheffield
  • University of South Wales
  • University of Southampton
  • University of St Andrews
  • University of Stirling
  • University of Strathclyde
  • University of Suffolk
  • University of Sunderland
  • University of Surrey
  • University of Sussex
  • University of the Arts
  • University of the Highlands and Islands
  • University of the West of England
  • University of the West of Scotland
  • University of Wales
  • University of Wales Trinity Saint David
  • University of Warwick
  • University of West London
  • University of Westminster
  • University of Winchester
  • University of Wolverhampton
  • University of Worcester
  • University of York
  • Wrexham Glyndwr University
  • Writtle University College
  • York St John University

By creating an account you agree to the uni news Terms and Conditions, and agree to receive marketing communications.

close icon

subscribe to uni news

get the latest articles straight to your inbox.


Tenancy deposits: Nottingham students ripped off by student letting agency

Looking for a new property to rent can be daunting for students, and the hefty deposits that students have to fork out can exhaust the excitement of the starting of a new academic year.

Getting a deposit back is a bone of contention that concerns most students.

15% of students tenants struggled to get their deposits back at the end of the tenancy in the year of 2018/19, as stated in the National Student Accommodation Survey 2019.

There have been lots of complaints from students about how long it has taken to get their tenancy deposit refunded from Uni2Rent, a letting agency in Nottingham.

Dozens of student tenants have taken to Twitter to complain about how they've had problems getting their deposits—which was £250 per person—back within 10 days of requesting it after the end of the tenancy, which is a requirement that is stated by the Tenancy Deposit Protection (TDP).

Zac Georgiou, a graduate of Nottingham Trent University, says he still remains unpaid after having been moved out from his flat for over a month. His friend, Eve Watson, stated that the agency didn't respond when she asked to have her deposit refunded until they complained about it on social media.

Those who are lucky enough to get paid within 10 days, were disappointed when they found out that their deposits had been deducted for unexpected reasons.

Rebeca Balls, a student studying at the University of Nottingham, said that roughly two-thirds of the £250 deposit for her tenancy last year was deducted by her landlord, including £95 for a stain on a mattress and £10 for uncleaned oven and fridge in the kitchen.

“It’s unfair as those stains had been already there when I moved in and I cleaned all space required including communal areas before I moved out, but I’m not the last to leave. If the one who’s still there messed up the kitchen after I left, it’s not for me to pay the price. But they’ve got photos for that moment and I had no evidence to defend…”, she says.

It's unclear how landlords evaluate the costs of stated damages, inventories are ambiguous and landlords are able to set the price for damages. “I had to pay the amount they put and there’s no way to argue whether it’s a fair price or not…”, Rebeca continues, “this can be a long-lasting trick for students who are moving in in the future and a stable source of extra money for landlords.”

According to the survey, the average rental deposit student tenants paid in the term of 2018/19 was £311 and admin charge of £119.

With the letting agent fees ban that came into force in June this year, student renters who apply for a new or to renew a tenancy agreement on or after 1st June 2019 will save around £119 each year.

If you're having problems claiming back a deposit from a tenancy, you can raise a dispute via the Tenancy Deposit Scheme website.
Featured image: Gordon Bell / Shutterstock.com